Sony B2B

Return Form

ALL BRAVIA PANEL RETURNS TO HAVE THE FOLLOWING ATTACHED:

Photographic evidence of panel hours to be provided
2 x Full screen photos of the entire front of the TV (1 x switched off, 1 x switched ON)
1 x photo showing entire carton front; 1 x side; 1 x rear
1 x photo indicating any carton damage.
1 x photo of inside packing materials.
Please note that if collection point location differs between claims

Return / Claim Application Details

Store Contact Name*

Store Phone Number *

Store Name*

Store Email Address*

Claim Number*

Collection Point Details

Company Name*

Street 1*

Street 2

Suburb

State

Postcode

Collection Point / Loading Dock details

Please do not submit claim until your return has been approved

Return Item Form

Sony Invoice Number *

Model*

Qty*

Claim Price ExGST*

Date of purchase*

(By Customer from Store Proof of purchase and/or return to be)

Date of return *

(By Customer to Store)

Reason for return*

Upload Attachments

Max file size is 10MB
Hold CONTROL or SHIFT to select multiple files.
Files Allowed - pdf,csv,jpg,jpeg,gif,png,txt,text.

Fault Description (Please include as much detail as possible)*

Additional Bravia Requirement

Is Panel Hrs Available*

Yes No

Panel Hours*

Serial Number*

Pre-approved buyback/recall code

Code*

List of Return Items

#	Line No	Invoice	Model	Qty	Price	Date of purchase	Date of return	Reason of return	Attachments	Fault Reason	Panel Hours	Code	Serial Number

Carton Count*